Every task done, every issue resolved
Real-time visibility across every site
From routine checklists to critical incidents
In a multi-site operation, you can't be everywhere at once. Operations Command gives you eyes on every location — every routine task, every incident — updated in real time, in the same format, across every site you manage.
When something goes wrong, you know immediately. When everything is running smoothly, you have the evidence to prove it — and the data to keep improving.
Operations Dashboard — Today
Set up routine checklists, standard operating procedures, and task schedules for each site, brand, or region. Once configured, they run automatically every day.
Site staff check off tasks, log readings, and submit reports directly from their smartphone or tablet — in their own language. No paper. No delays. Completion is recorded with a timestamp.
When something goes wrong — equipment failure, a customer complaint, a safety issue — staff report it instantly through dimare. The right manager is notified automatically, and resolution is tracked until closed.
Every level of management — site, area, regional, CEO — sees the same operational data in the same format, updated in real time. Act on issues immediately, not after a weekly report arrives.
Build daily, weekly, and periodic checklists for every site. Opening procedures, cleaning schedules, food safety logs — all tracked and verified automatically.
Staff report incidents instantly from any device. Automatic escalation paths notify the right manager immediately. Full resolution tracking — nothing falls through the cracks.
Monitor task completion against targets. Identify bottlenecks in real time and coordinate workflows to improve throughput across all sites.
Push alerts for overdue tasks, open incidents, and performance deviations. The right person is informed immediately — before a small issue becomes a big problem.
Every level of management sees the same operational data in the same format. Consistent information across regions, brands, and countries — enabling fast decisions at every level.
Every task completion, incident report, and operational log is recorded with full timestamps and user attribution. Essential for franchise management and regulatory compliance.
Identify unusual patterns in data updates across sites and franchises. Maintain brand standards and operational consistency at scale — across owned and franchised locations.
Staff use smartphones, tablets, or PCs — whichever is available. Full multilingual interface ensures every team member can operate effectively regardless of their language.
Track completion rates, incident trends, and operational KPIs over time. Identify sites or processes that need attention — and evidence what's working well across all sites.
Operational failures feed directly into sales gap analysis. Staffing from Labor Intelligence determines who executes what. The entire loop is connected.